I was listening to a radio talk show recently and the presenter was inviting listeners to call in about the “loss of the high street”. An interesting debate developed about the pros and cons of being able to shop on line for speed and convenience versus shopping on the high street where individuals can satisfy themselves they are buying the product or service that meets their expectations.

Perhaps not surprisingly there were many calls from owners of small individual shops providing a niche service reporting that they are not only surviving the high street cull but thriving.

This made me think about the difference between relying solely on an on line search engine to find the right care and using a personal and professional service from an independent care adviser who can meet with families, take the time to understand their concerns, answer their questions, many of which will be personal to them rather than those listed in a Q&A column, and guide them to the right care solution.

You may have found me through the net but why not take the next step and call me direct ? If you like what you hear you may just choose to buy that personal and professional service that not only meets your expectations but exceeds them.