When you are faced with difficult conversations with family or professionals I am able to listen, mediate or advocate.
Attendance and support at family or hospital meetings followed by a written summary of key points and an agreed action plan if required.
A phone call will follow to answer any queries you may have and to provide an opportunity to discuss next steps.
"Claire worked with the family to offer clear, informed, professional advice on care packages and support available from both the local authority and private sector. She was professional, friendly and approachable and her advice meant we could move forward from a bewildering muddle to seeing the way forward. "KW May 2020