When you are faced with difficult conversations with family or professionals I am able to listen, mediate or advocate.
Attendance and support at family or hospital meetings followed by a written summary of key points and an agreed action plan if required.
A phone call will follow to answer any queries you may have and to provide an opportunity to discuss next steps.
"Your in-depth knowledge of the care industry and your ability to present complex issues in a clear and concise manner has been invaluable and it has been a great relief to be supported by a professional who clear knows their business/ "RD March 2020